Direct Collision Center

Direct Collision Center in Columbus OH

Our Repair Process

Learn about our repair process and know what to expect. Before any work can be done, we will assess the damage to your vehicle. Our staff will then give you or your insurance company a complete written estimate. Also, any parts needed to make the repair will be ordered during this phase.

There are two phases in the beginning of your repair process. The estimate phase and the repair phase. Be advised most insurance companies will write their own estimate. That estimate becomes the estimate of record must be used as a starting point. However, a small percentage of insurance companies will allow us to write the initial estimate. If we are entrusted to write the initial estimate, we will handle submitting the estimate and photos to the insurance company for approval.

Once we have the approved estimate, we will then schedule you for repairs. Your parts will then be ordered as well.

After your vehicle is in for repairs, it will be torn down to see if there is any additional damage. If needed, a supplement will be processed and submitted for approval. Once approval is received, the remainder of the repairs will be completed.

During your repair process, you will receive updates from your file handler.

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Get a Free Estimate

Our knowledgeable employees help each customer without compromising attention to detail. This stellar customer service combined with our state-of-the-art equipment, and ability to repair all makes and models of vehicles, allows us to be your first choice for collision repair.

Please Call (614) 944-6145 for your free estimate!

Direct Collision Center in Columbus OH

Lifetime Warranty

We stand behind the work performed by our facility because of the experience and abilities of our long term staff and the quality of the repairs we perform. That's why we back all collision repairs with a lifetime warranty on our workmanship. Any defects in workmanship will be corrected free of charge, unless caused by unreasonable use, maintenance, or care of the vehicle.

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Certified Experts

Our collision center technicians are certified & experienced with some of them having served in the Auto Repair industry for 25-43 years. Our technicians are true craftsman with extensive expertise in collision services. The satisfaction of each customer is very important to us, from the moment you arrive in our store until the moment you drive away in your perfectly repaired vehicle.

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Direct Collision Staff
Direct Collision Center in Columbus OH

Towing and Rentals

Do you need to have your vehicle towed, or a rental car while your is getting repaired? Give us a call and we can arrange both! Our employees will treat your vehicle with the utmost respect. And we're located a couple minutes of both Enterprise and Hertz. We'll get you back on the road as quickly as possible!

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Hours

Monday 8:00AM - 6:00PM
Tuesday 8:00AM - 6:00PM
Wednesday 8:00AM - 6:00PM
Thursday 8:00AM - 6:00PM
Friday 8:00AM - 6:00PM
Saturday 8:00AM - 12:00PM
Sunday Closed

Welcome to Direct Collision in Columbus, Ohio

If you're looking for collision repairs in the Columbus, New Albany, Westerville, Upper Arlington, and Gahanna areas, Direct Collision has you covered. We provide all the body shop services you need to get your ride looking and running better than ever before. With our commitment to excellent customer service, you can always count on the quick, quality repairs you deserve.

Our Mission

Above all else, our mission is to provide quality customer service to everyone who walks through our doors, regardless of their maintenance needs. We pride ourselves on being able to adapt to changing needs to continuously provide premier service throughout the entire lifespan of your vehicle, no matter what happens to it. By using innovative technologies and the best technicians in the business, we've set up our service center to be state of the art and more effective than ever before.

Our employees are the key to fulfilling this mission. With our technicians' advanced training and unrelenting commitment to quality service, we're happy to serve every customer, every vehicle, every day with the kind of passion and skill that our local drivers deserve. When you work with us for collision repair and general body shop work, your satisfaction is always our top priority.

Why Choose Us?

At Direct Collision, you can expect an experience you won't find anywhere else, as we are happy to offer a wide variety of features in addition to our premium body shop services. Our reputation for quality service is well-known throughout the area, and you can enjoy a free lifetime warranty on all labor and paint work we do. Plus, we have over 100 years of combined experience with top-level craftsmanship.

We've worked extensively to find the best technicians who know vehicles inside and out to ensure a satisfactory service. That's why they're all PPG certified, I-CAR certified, and ASI certified. In fact, their dedicated work on a variety of vehicles has earned our facility I-CAR Platinum Certification as well!

Serving Our Community

Serving our community is the foundation of our collision services. That's why we strive to make it easier than ever to get your vehicle serviced. When you bring your vehicle in, our team will review the damages and get you a written repair estimate with speed and accuracy. You don't have to let your repair halt your life either, as we're happy to offer a rental vehicle or courtesy car if you need one.

We also go beyond providing repair services to help our local community. We're involved with organizations and events such as the Gladden Community House, IMPACT60, and the Bowl for Hospice. We all live here, too, so we want only the best for our local community for both drivers and non-drivers.

With our dedication to customer service and quality repairs, there's no better place around Columbus to take your vehicle after a collision. Our team looks forward to meeting you and helping with all your auto repair needs!